IT Quality & Change Manager (m/f/d)

Jobbeschreibung

• Define, manage, and continuously improve IT QA/QM processes and guidelines; conduct regular quality assessments to identify compliance gaps
• Serve as the central point of contact for internal IT QA audits, coordinating audit activities and CAPA implementation and follow-up
• Collaborate in IT projects to embed quality and compliance, driving effective change management and timely completion of QMS actions
• Provide oversight of changes across all IT domains and own end-to-end change management for IT Operations
• Ensure training compliance by aligning required trainings to the respective roles and initiating training activities during system changes or the introduction of new systems

Qualifikation

• Bachelor’s degree or higher (University, FH) in IT, Business, or related field with focus on Quality Management; experience in IT Quality Assurance and regulated environments is a desired
• Solid knowledge of compliance frameworks, audits, and CAPA management is desired
• Strong understanding of IT service and change management (e.g., ITIL, GxP)
• Ability to collaborate cross-functionally and embed quality and compliance into IT projects
• Excellent communication skills in English, both written and spoken, combined with a structured, analytical, and self-organized working style; German is a plus

Unternehmensbeschreibung

Our IT Governance & Strategy Group is embedded within the IT department and focuses on IT-internal governance, compliance, and strategic coordination. Through established processes and standards, we support the IT organization and work closely with all teams and management to ensure transparency and sustainable development of IT.
MED-EL is a leading manufacturer of innovative medical devices for the treatment of various types and degrees of hearing loss. Our unique portfolio of implantable hearing solutions benefits thousands of individuals in more than 140 countries worldwide. With headquarters in Innsbruck, Austria, MED-EL has over 3,100 employees around the world.

Benefits

• Your Benefits
• Central Location
• Employee Discounts
• Flexible Hours
• International Environment
• Onboarding
• Workplace Well-Being

Kontakt

If you have any questions please contact Chantal Heiland.
Email >